--- title: The New Frontier for Manager Development | SparkEffect --- ![](https://info.sparkeffect.com/hubfs/trust-lp/SparkEffect_mark-white.png) ![SparkEffect](https://info.sparkeffect.com/hubfs/Logo%20files/SparkEffect_logo-white%202000px.png) # The New Frontier for Manager Development Supporting the People Who Support Everyone Else 85% of people have faced a disruption in the past two years, and for some of those disruptions, managers feel the impact at twice the rate of their employees. Join Kim Bohr and Jaime Navarro for 45 minutes to hear what 600 employees said support actually looks like and what your 2027 plan has to account for. October 20th, 2026 12 pm PT 45 minutes, online Can't make it live? Register, and we'll send you the recording. ## Save Your Seat Register and we'll send you the manager paper and the 2026 trust research right away. Manager development has a confident answer to what good leadership looks like, and a much less confident one for what it looks like when disruption doesn't let up. If you're like most of the HR and L&D leaders we talk to, you already knew people leaders needed support. That part isn't new. What's new is the pace of change and what it does to a development plan built for calmer conditions. **86% of managers told us they've received training meant to help them lead through disruption.** The investment is there. It's landing somewhere other than where it counts. Join us for 45 minutes on why that gap exists, and what to do about it before your 2027 plan is locked. Trust is built locally, in managers and teams, and our research proved it. High-trust organizations outperform low-trust organizations on all four Rs. Revenue Retention Customer reputation Industry reputation ## Our Research Found 32% Received support from their direct manager during a disruption. 84% Of those who did said it was handled well or very well. 79% Said it increased their trust, more than any other intervention we tested. The most impactful thing a company can offer is reaching only a third of the people who need it. ## What You'll Walk Away With ### The Role Your Managers Play in Building Trust, and Why It Shows Up in Performance Trust is built locally. We'll trace the line from your people leaders to revenue, retention, customer reputation, and industry reputation, with the research behind each link. ### What Supporting Managers Is Worth to a Company, and What Doing Very Little Costs What happens to trust and organizational resilience when a company does nothing after a disruption, does something poorly, or does something well? One of those outcomes leaves an organization better off than if the disruption had never happened. ### A New Frame for Familiar Competencies Your program already covers communication, listening, coaching, and advocacy. We'll look at what changes when a manager has to use them during a layoff, merger, AI rollout, or reorg, and the three questions to ask any manager program before you renew it. ### What Good Looks Like, in the Words of 600 People The six things employees named as most helpful when asked what their manager did during a disruption. Hold your current development against that list, and the gaps show up fast. ## Who This Is For Senior HR, people, and L&D leaders who own manager development, bench strength, and succession, as well as anyone building the internal case for what 2027 should fund. When we say manager, we mean every people leader, not just the frontline. Trust is built locally at every level of the chart, and our research found that pattern holds all the way into the C-suite. ## Who's Leading This ![Kim Bohr](https://info.sparkeffect.com/hubfs/Headshot%20files/Kimimage.jpeg) ### Kim Bohr President and CEO, SparkEffect. Host of Courage to Advance. Kim has spent her career at the intersection of people, organizations, and performance, working with Fortune 1000 companies, startups, and mission-driven organizations on building trust and making transformation actually land. Before SparkEffect she founded The Innovare Group, a boutique consultancy known for diagnosing and repairing organizational and leadership disconnects, and served as EVP of Operations at the global leadership firm Fierce, Inc. She leads SparkEffect's Trust in Turbulence research and hosts the podcast Courage to Advance. ![Jaime Navarro](https://info.sparkeffect.com/hubfs/Headshot%20files/headshot-4x5.png) ### Jaime Navarro SVP of Revenue Operations, SparkEffect. Jaime has spent her career building and leading the teams that carry a company through change, most recently at the leadership development firm Fierce, Inc., where she held roles across sales, growth, and revenue operations. She works with SparkEffect clients on connecting people strategy to the outcomes their executives already track, and helped shape the argument the Trust in Turbulence research makes in market. She holds an MBA from the University of Arizona's Eller College of Management and teaches marketing at The Catholic University of America. ## Save Your Seat Register and we'll send you the manager paper and the 2026 trust research right away. ![](https://info.sparkeffect.com/hubfs/trust-lp/SparkEffect_mark-white.png) October 20th, 2026 · Online · 45 minutes ## 2027 Planning Is Open. Bring Something to It. [Save My Seat](https://info.sparkeffect.com/manager-development-webinar-sparkeffect-trust-research#register-2) ![SparkEffect](https://info.sparkeffect.com/hubfs/Logo%20files/SparkEffect_logo-white%202000px.png) © 2026 SparkEffect. See your next step.